Shipton’s Customer Trust Guarantees
our guarantees
Shipton’s Customer Trust Guarantees are designed to give you total confidence in everything we do for you.
We wouldn’t offer them if we weren’t 100% sure that we could deliver everything we promised and more.
One Year Buy It Back Guarantee
For a period of one year from the date of installation if you are not completely satisfied with the performance of your home comfort system, our workmanship, or the material used, Shipton’s will make necessary adjustments or remove the equipment and refund your total purchase price.
Customer Respect Guarantee
Our technicians will not swear or use tobacco products while on your property. They will courteously answer any and all questions or concerns and leave your home as neat as they found it.
$500 No-Frustration Guarantee!
In the unlikely event your newly installed system breaks down within one year of our installation and Shipton’s Heating & Cooling Ltd is unable to get your system back up and running within 48 hours after receiving your call we will pay you $500 for your discomfort & inconvenience. (Not responsible for acts of god or nature or circumstances beyond our control such as unavailability of repair parts).
Property Protection Guarantee
During your installation all property such as lawns, shrubbery, carpeting, floors, walls, furniture and door frames are protected. Damaged property will be replaced or repaired. Protective hall runners will be used on all work traffic areas.
No Surprises! The investment quoted is what you pay!
